Advisor, Product Owner, Digital Channels - Remote

Overview

Join Enbridge Gas as an Advisor Product Owner for Digital Channels, overseeing the development and management of digital products to enhance customer engagement and improve the overall digital experience.

In Short

• Responsible for managing digital products to enhance customer engagement.
• Collaborate with technology partners to define product backlog.
• Adopt UX and UI principles for accessible digital channels.
• Engage with analytics to support business decisions.
• Coordinate with business teams and vendors to resolve issues.
• Gather and prioritize product requirements based on customer needs.
• Advocate for customer and business interests in product development.
• Manage channel-related data and documentation.
• Flexibility to work from home on designated days.
• Opportunity for professional growth within the company.

Requirements

• Bachelor's degree in Business, Marketing, Digital Technology, or Communications.
• Four or more years of relevant experience.
• Proficiency in Microsoft Office Suite and Adobe Creative Suite.
• Strong knowledge of IVR technologies.
• Excellent interpersonal and negotiation skills.
• Creative and critical thinking abilities.
• Problem-solving and analytical skills.
• Ability to travel if required.
• Experience with web design technologies is a plus.

Benefits

• Competitive workplace programs offering flexibility.
• Opportunity to work variable schedules and compressed workweeks.
• Work from home options on Wednesdays and Fridays.
• Inclusive work environment committed to diversity.
• Professional development opportunities.
• Support for applicants with disabilities.