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Equipment Damage Representative - Remote

Posted 2 days ago
Customer Service
Full Time
AZ, USA

Overview

The Equipment Damage Representative is responsible for investigating and collecting damages related to U-Haul rental equipment, requiring strong organizational and communication skills.

In Short

  • Investigate damages to U-Haul rental equipment.
  • Contact customers and third parties regarding damages.
  • File claims and recover damages from insurance carriers.
  • Establish payment arrangements for uninsured damages.
  • Heavy phone work and customer interaction.
  • Requires strong organizational skills.
  • Full-time position, 100% in office.
  • Opportunities for career advancement.
  • Comprehensive benefits package offered.
  • Equal opportunity employer.

Requirements

  • Collections experience is a plus.
  • Ability to organize and manage a large volume of claims.
  • Professional handling of customer interactions.
  • Experience with Microsoft Word and Excel.
  • High School Diploma or higher required.

Benefits

  • Full medical coverage.
  • Dental and vision plans.
  • Onsite fitness gym and reimbursement programs.
  • Career stability and advancement opportunities.
  • Tuition reimbursement and online courses available.
  • Paid holidays, vacation, and sick days.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) savings plan.
  • Life insurance and critical illness coverage.
  • Wellness programs and discounts on various services.

EMove

EMove

U-Haul Co. of Connecticut is part of U-Haul Holding Company, which has been a leader in the do-it-yourself moving industry since 1945. Founded by L.S. 'Sam' Shoen and Anna Mary Carty Shoen, U-Haul was created to meet the growing demand for accessible moving equipment across the U.S. and Canada, particularly after World War II. The company offers a wide range of services, including equipment rental and portable storage solutions, while fostering a culture of health and wellness among its employees. U-Haul is committed to providing outstanding customer service and career growth opportunities, making it an ideal workplace for individuals who thrive in dynamic, fast-paced environments.

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