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Renewals Operations Manager - Remote

Posted 2 weeks ago
Sales / Business
Full Time
USA

Overview

As a leader in travel and expense solutions, Emburse is seeking an analytical and collaborative Renewals Operations Manager to enhance revenue retention and efficiency across the customer lifecycle.

In Short

  • Lead the design and improvement of renewal processes.
  • Build and maintain renewal forecasts and KPIs.
  • Conduct win/loss analysis on renewals.
  • Identify performance gaps and optimize renewal processes.
  • Define CRM/CPQ capabilities for renewal workflows.
  • Create training and documentation for internal stakeholders.

Requirements

  • 3–5 years of experience in Sales or Revenue Operations.
  • Experience with Salesforce and customer lifecycle tools.
  • Strong analytical and reporting skills.
  • Excellent communication and project management skills.

Benefits

  • Opportunity to influence operational excellence.
  • Work cross-functionally with various departments.
  • Contribute to financial predictability and leadership visibility.
Emburse logo

Emburse

Emburse is dedicated to enhancing the lives of its users and their businesses by revolutionizing the management of corporate expenses and invoices. The company focuses on automating manual tasks to save time, allowing users to prioritize what truly matters in their lives. With a diverse clientele ranging from startups to large enterprises like Microsoft and Estee Lauder, Emburse offers tailored solutions that ensure compliance and cost reduction. With over 18,000 customers and 12 million users worldwide, Emburse is committed to providing a simple and exceptional experience for CFOs and their employees.

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