Student Care Manager - Remote

Overview

ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.

In Short

• We are seeking a dedicated Student Care Manager to ensure exceptional educational experiences for our students.
• This is a full-time remote position, open to candidates located anywhere in Mexico.
• The role involves direct interaction with students to support their needs through various communication channels.
• You will foster a supportive and engaging online learning environment.
• Responsibilities include community engagement and instructor liaison for effective communication.
• Proactively address and resolve student concerns and technical issues.
• Assist instructors and students during live classes for seamless educational experiences.
• Ideal candidates are people pleasers, communicators, and tech-savvy troubleshooters.
• Strong English communication skills are essential.
• Ability to build community and facilitate communication is crucial.

Requirements

• Excellent English communication skills.
• Comfortable with technology and minor troubleshooting.
• Experience in providing exceptional support to students.
• Ability to foster a supportive online community.

Benefits

• Work from anywhere in Mexico.
• Be part of a team dedicated to enhancing student satisfaction.
• Engage with a diverse community of learners.