Online Digital Account Manager - Remote

Overview

The Online Digital Account Manager will manage clients' web-centric development projects, acting as the primary point of communication between clients and internal production teams.

In Short

• Manage client web-centric development projects.
• Coordinate development processes and scheduling reviews.
• Act as the primary contact for client communications.
• Cross-sell Practice Builders' solutions to clients.
• Conduct client web trainings.
• Document all client activity in Salesforce.
• Push projects through Jira.
• Thrive in a busy work environment.
• Be a positive contributor to the team.
• Deliver high-quality services to clients efficiently.

Requirements

• 1-5 years of experience in online project/account management.
• Knowledge of web development, social media, or SEO is a plus.
• Exceptional client communication skills.
• Strong organizational and time management skills.
• Salesforce.com and Jira familiarity is a plus.
• Self-starter with the ability to work independently.
• Enthusiasm for learning new topics.
• Excellent written and verbal communication skills.
• Great record-keeping abilities.
• Immediate responsiveness to inquiries.

Benefits

• Work-life balance.
• Autonomy in your job.
• Be part of a growing team.
• Opportunity to learn and develop skills.