Customer Service Representative (m/f/d) - Home Office - Remote

Overview

This position offers a secure job with excellent pay, allowing you to work comfortably from home. Join Elektro Rüss, a quality-focused electrical engineering company, as we expand our customer service across Germany.

In Short

• Telephone and written support for our customers - friendly, helpful, and solution-oriented
• Answering inquiries about our services and products
• Coordinating appointments and simple data entry into the system
• Forwarding specific concerns to our specialist departments
• No sales, no cold calling - pure service!

Requirements

• You enjoy talking on the phone and can engage kindly with people
• Reliability, teamwork, and a structured working method
• Proficient use of PC, email, and internet
• Very good German language skills, both spoken and written
• First experience in customer service is an advantage - but not a must!
• Career changers and beginners are warmly welcome!

Benefits

• Attractive hourly wage: 23 €/h – significantly above industry average
• 100% home office - work where you prefer
• Permanent employment contract for maximum security
• Modern technical equipment provided
• Intensive training - you will be well prepared!
• Family-like team with personal contact - despite home office
• Regular working hours - no night or weekend shifts
• Training opportunities and development chances if desired
• Appreciation and cohesion at eye level