Customer Service Representative - Remote

Overview

GEMCORE is seeking a motivated Customer Service Representative to join our team in the medical supply industry, focusing on customer satisfaction and relationship building.

In Short

• Full-time, entry-level position.
• Potential for a hybrid remote work schedule after training.
• Located in Hudson, OH.
• Schedule: 8:15 am - 5:00 pm, Monday through Friday.
• Employer paid vacation and paid holidays.
• Benefits include medical/dental/vision, life, disability insurances, and 401K.
• Ongoing training and development opportunities.
• Focus on treating customers like family.
• Reception of incoming calls and emails.
• Set-up new customer accounts for medical products.

Requirements

• Excellent verbal and computer skills.
• Effective retention and dissemination of health insurance information.
• Ability to learn products through virtual training.
• 1+ years experience in customer service or healthcare.
• Ability to thrive in a fast-paced environment.
• Word processing skill of 40 WPM.
• Detail-oriented.
• Healthcare experience is helpful but not necessary.
• High School Diploma or GED Equivalent.

Benefits

• Employer paid vacation and holidays.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401K Retirement Savings Plan.
• Ongoing training and development.