Remote Otter LogoRemoteOtter

Client Happiness Associate, Conversion & Sales - Remote

Posted Yesterday
Sales / Business
Full Time
CA, USA

Overview

The Client Happiness Associate, Conversion & Sales will play a crucial role in helping students navigate their financial options and achieve conversion goals.

In Short

  • Proactively engage with potential clients through various channels.
  • Assist clients in overcoming obstacles during the decision-making process.
  • Utilize CRM software to manage leads and track interactions.
  • Regularly assess personal performance against conversion targets.
  • Handle inbound calls related to client happiness.

Requirements

  • 2-3 years of sales or customer success experience.
  • Strong communication and interpersonal skills.
  • Results-driven mindset focused on achieving targets.
  • Passion for delivering exceptional customer service.

Benefits

  • Health, Dental, & Vision benefits plus savings plans.
  • Mac computers + work-from-home stipend.
  • Monthly internet and phone reimbursement.
  • Employee Stock Purchase Plan.
  • 401(k) plan with company match.
Earnest logo

Earnest

Earnest is dedicated to making higher education accessible and affordable for everyone. The company empowers students by providing financial support through private student loans, student loan refinancing, and access to scholarships. With a mission to alleviate the stress of student debt, Earnest fosters a culture of ownership, humility, and a growth mindset among its employees. The company values collaboration and offers a range of competitive benefits, including health plans, stock options, and a robust tuition reimbursement program, all while promoting diversity, inclusion, and a supportive work environment.

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