Field Service Engineer - East Coast - Remote

Overview

The Field Service Engineer will provide high-level on-site technical service and support to clients, responsible for testing, diagnosing, repairing, and documenting services of Dynex Technologies products.

In Short

• On-site technical service and support for Dynex products.
• Travel within East Coast territory including GA, NC, SC, TN, KY, MS, AL, and FL.
• Communicate effectively with customers for satisfaction.
• Complete service reports and documentation promptly.
• Maintain organization and prioritize multiple tasks.
• Proficient in CRM/service software and Microsoft Office.
• Must be able to travel 60-99% of the time.
• Work in field, office, and laboratory conditions.
• Meet NIOSH standards for physical requirements.
• Equal Opportunity Employer.

Requirements

• AS degree in electronic technology or equivalent.
• 3 to 5 years of experience in a related field.
• Ability to work independently with minimal supervision.
• Strong organizational skills and self-motivated.
• Effective communication skills.
• Ability to prioritize tasks from multiple sources.
• Experience with CRM/service software, Word, Excel, PowerPoint, and Outlook.
• Willingness to travel extensively.
• Complete service orders and customer surveys on-site.
• Document all service activities and customer interactions.

Benefits

• Medical, dental, life, and disability insurance.
• 401(k) plan.
• Flexible schedules.
• Educational assistance.
• Great work environment.