Dutch Speaking Customer Service Representative - Remote

Overview

We are currently seeking Dutch Speaking Customer Service Representatives for an exciting video streaming platform, offering the flexibility to work remotely from home.

In Short

• Deliver high-quality customer service to Dutch speaking users through various channels.
• Assist customers with inquiries related to subscription plans and content availability.
• Provide clear and informative responses to enhance user experience.
• Document customer interactions accurately within our CRM system.
• Collaborate with technical and product teams to address complex customer issues.
• Stay knowledgeable about the latest content offerings and platform features.
• Maintain a positive and professional demeanor while managing customer interactions.

Requirements

• Fluency in Dutch.
• Strong communication skills.
• Experience in customer service or related field.
• Ability to troubleshoot technical issues.
• Familiarity with CRM systems.
• Passion for media and entertainment.

Benefits

• Flexible remote work environment.
• Opportunity to work with a leading video streaming platform.
• Professional development opportunities.
• Supportive team culture.