Dutch Speaking Customer Service Representative - Remote

Overview

We are thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a dynamic online shopping company. In this role, you will serve as the liaison between customers and the company, assisting them with inquiries related to orders, product information, and resolving any issues they may encounter during their shopping experience.

In Short

• Provide outstanding customer support to Dutch speaking customers via email, phone, and chat.
• Assist customers with order inquiries, returns, exchanges, and fulfillment issues.
• Guide customers through the online shopping process and product offerings.
• Accurately document customer interactions and feedback in our support systems.
• Work collaboratively with other departments to resolve customer issues and enhance the shopping experience.
• Stay current with promotions, product information, and company policies.
• Foster a positive company image by delivering exemplary service to customers.

Requirements

• Fluency in Dutch.
• Excellent communication skills.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

Benefits

• Work from home flexibility.
• Dynamic work environment.
• Opportunities for professional growth.