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Project Manager, Customer Excellence & Innovation - Remote

Posted 4 weeks ago
Project Management
Full Time
USA, Canada
$110,000 - $125,000/year

Overview

The Project Manager for Customer Excellence & Innovation is a client-facing, project-based resource responsible for integration, solution engineering and implementation of new business as well as improvement and innovation projects for existing business.

In Short

  • Supports sales to grow revenue and optimize margin.
  • Provides RFI risk and ROI assessments.
  • Engineers client solutions aligning client requirements to DSV's services.
  • Serves as a Purchase Order Management expert.
  • Manages all Client EDI integration projects.
  • Performs integration UAT testing.
  • Coordinates with Sales, IT and Operations.
  • Develops SOPs and trains key stakeholders.
  • Participates in Client Business Reviews.
  • Maintains direct customer contact throughout project lifecycle.

Requirements

  • Minimum of 5 years’ experience in Freight Forwarding.
  • Experience managing EDI processes.
  • 3 years’ experience with senior level client interaction.
  • Proficient in Microsoft Office Suite.
  • Strong command of English, both written and verbal.
  • General understanding of Supply Chain Management and Logistics.
  • Strong analytical and problem-solving skills.
  • Ability to lead and motivate a diverse team.

Benefits

  • Competitive salary range.
  • Opportunity to work remotely.
  • Dynamic workplace fostering inclusivity.
  • Access to training and career development opportunities.
  • Work for a leading company in the logistics industry.
DSV logo

DSV

DSV is a leading global transport and logistics company, founded in 1976 in Denmark by a group of independent hauliers. It has grown to become the world's third-largest provider of comprehensive logistics solutions, operating in over 80 countries. DSV specializes in enhancing the entire supply chain for its customers through services such as transportation, storage, packaging, and customs clearance. The company is committed to delivering high-quality service and innovative solutions while fostering a diverse and inclusive workplace. With a workforce of approximately 75,000 employees, DSV aims to lead the logistics industry towards a sustainable future, emphasizing collaboration, transparency, and respect for different cultures.

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