Field Service Engineer - Semiconductor Industry - Remote

Overview

The Field Service Engineer at DuPont will provide technical support for CMP consumables in the semiconductor industry, beginning with training in Newark, DE, followed by a virtual office position in the USA.

In Short

• Technical support for semiconductor products.
• Initial training period of 6-12 months in Newark, DE.
• Relocation to a virtual office near key accounts.
• Engagement in new business promotion and product placement.
• Collaboration with account management and engineering teams.
• Customer process improvement and optimization.
• Travel requirements of 50-75% within North America.
• Technical presentations to various audiences.
• Issue resolution and troubleshooting for customer-related issues.
• Participation in training and development of team members.

Requirements

• Bachelor's degree in a technical field.
• Minimum of 3 years in process development or customer engagement.
• Excellent communication and interpersonal skills.
• Understanding of semiconductor processes.
• Experience with data analysis and technical reporting.
• Knowledge of lab metrology and procedures.
• Able to work independently and in a team environment.
• Willingness to travel frequently.
• Understanding of statistical methods preferred.
• Ability to manage customer expectations effectively.

Benefits

• Comprehensive pay and benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Engagement in innovative projects.
• Equal opportunity employer.