LMS Developer - Remote

Overview

DSI Systems Inc., an authorized AT&T Representative partner, is looking for a talented and innovative LMS Developer to join our dynamic team. In this role, you will be instrumental in designing, developing, and maintaining our learning management system (LMS) to ensure a seamless, user-friendly experience for internal users, partners, and external stakeholders. Your work will directly support the training and development initiatives that empower our contact center teams to thrive in a fast-paced, competitive environment.

In Short

• Design, develop, and maintain LMS platforms to support online training initiatives
• Customize and configure the LMS interface, workflows, and functionalities to meet organizational and user needs
• Develop and upload SCORM/xAPI-compliant eLearning content, quizzes, and multimedia resources
• Manage user roles, permissions, and enrollment processes within the LMS
• Troubleshoot technical issues related to the LMS and provide timely support to end-users
• Create and run LMS data reports and dashboards to analyze usage, progress, and training effectiveness
• Collaborate with instructional designers to implement engaging, interactive learning experiences
• Integrate third-party applications, such as CRM, SSO, and communication tools, with the LMS
• Stay current on LMS trends, tools, and best practices to enhance system performance and learning outcomes
• Conduct system testing, user acceptance testing (UAT), and periodic audits to ensure data integrity and platform reliability
• Document processes and maintain technical manuals related to LMS operations

Requirements

• Experience with LMS platforms and eLearning development
• Proficiency in SCORM and xAPI standards
• Strong technical troubleshooting skills
• Ability to analyze data and generate reports
• Excellent collaboration and communication skills
• Knowledge of third-party integrations with LMS
• Familiarity with instructional design principles
• Detail-oriented with a focus on user experience
• Ability to stay updated on industry trends
• Experience in conducting system testing and audits

Benefits

• Join a family-owned company with a strong commitment to employee development
• Opportunity to work on innovative projects
• Collaborative and dynamic team environment
• Access to training and professional growth opportunities
• Comprehensive benefits package
• Flexible working arrangements
• Engagement in a variety of markets and technologies
• Supportive workplace culture focused on relationships
• Potential for career advancement
• Work with a diverse range of clients and partners