Swedish-speaking AI Support Professional - Remote

Overview

Droppe is building the most comfortable way to order workwear online. Our mission is to support over 95 million workers across Europe get workwear that actually fits how they work—from early morning to late evening, on and off the job.

In Short

• Support Swedish-speaking customers in ordering workwear.
• Respond to inbound support tickets mainly via email, chat, and occasional phone calls.
• Enhance customer support by spotting patterns and building a knowledge base.
• Utilize AI tools for generating replies and improving workflows.
• Communicate clearly in both Swedish and English.
• Take ownership of resolving customer issues effectively.
• Work in a remote-first environment with flexibility.
• Contribute to a fast-growing company focused on solving real problems.
• Help create a better workwear ordering experience for workers.
• Join a team that values empathy, speed, and growth.

Requirements

• Fluent in Swedish and English.
• Proficient in using AI tools like ChatGPT for daily tasks.
• Ability to work quickly and think clearly under pressure.
• Passionate about improving the work experience for customers.

Benefits

• Opportunity to shape the future of online buying with AI.
• Focus on solving significant problems for millions of workers.
• Work in a company built on strong values and empathy.
• Flexibility to work from anywhere in Europe.