Legal Operations Manager - Remote

Overview

Dropbox is seeking a highly organized and strategic Legal Operations Manager to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our commercial legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization.

In Short

• Design and lead legal team workflows, policies, and processes to improve efficiency.
• Implement and manage legal technology tools (e.g., CLM, eBilling, matter management).
• Drive legal department KPIs, reporting, and dashboards to measure performance and value.
• Oversee outside counsel and legal vendor engagements, onboarding, and billing.
• Manage legal team’s tech stack and collaborate with IT as needed.
• Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.
• Maintain centralized repositories for contracts, templates, policies, and legal knowledge.
• Lead or support legal projects from planning to execution, including process improvement and change adoption.
• Identify opportunities for automation and implement solutions to reduce manual workload.

Requirements

• 8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm.
• Tech industry experience and familiarity with commercial transactions strongly preferred.
• Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required.
• Strong track record for project management and process optimization.
• Excellent communication, collaboration, interpersonal and organizational skills.
• Eagerness to learn new things and ability to navigate complicated and nuanced issues.
• Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required.
• BA/BS from a top university and excellent academic credentials.

Benefits

• Opportunity to shape how Dropbox’s Legal team operates today and scales for tomorrow.
• Work in a collaborative, fast-paced tech environment.
• Engage in cross-functional collaboration with various departments.
• Lead innovative legal projects and initiatives.
• Work with advanced legal technologies and systems.