New Patient Liaison - Remote

Overview

The New Patient Liaison role at Elite DNA Behavioral Health focuses on providing excellent customer service and scheduling for new patients, contributing to the mission of accessible mental health care.

In Short

• Join a rapidly expanding behavioral health provider in Florida.
• Work remotely while managing new patient scheduling.
• Communicate with internal teams to assist patients.
• Create and maintain patient accounts and referrals.
• Support a collaborative culture within the organization.
• Bilingual Spanish preferred for effective communication.
• Must have call center experience.
• Utilize Electronic Health Records and Microsoft Word.
• Competitive pay and benefits package offered.
• Opportunity for professional growth within the team.

Requirements

• Bilingual in Spanish preferred.
• Experience in a call center environment.
• Strong communication and interpersonal skills.
• Excellent attention to detail and problem-solving ability.
• Ability to follow detailed instructions.
• Proficient in using Electronic Health Records.
• Typing speed of at least 45 WPM.
• Knowledge of Microsoft Windows and Word.
• Ability to present information effectively in various settings.

Benefits

• 401(k) plan.
• Health, dental, and vision insurance.
• Paid time off including a day for your birthday.
• Employee Assistance Program.
• Opportunities for career growth and development.