Strategic Operations Manager - Remote

Overview

As a Strategic Operations Manager at dLocal, you will drive operational efficiency and support strategic initiatives across the organization, playing a pivotal role in the company’s growth in emerging markets.

In Short

• Act as the right-hand person to the regional manager.
• Lead high-impact, cross-functional strategic projects.
• Build relationships with external partners.
• Analyze market dynamics and identify growth opportunities.
• Drive the onboarding process for new merchants.
• Collaborate with Legal and Compliance teams.
• Monitor tax regulations and coordinate with advisors.
• Analyze country performance metrics.
• Identify bottlenecks in merchant activation.
• Participate in regulatory meetings and forums.

Requirements

• Minimum of 5 years in operations management or strategy.
• Experience in the Payments Industry, Fintechs, and Digital Banks.
• Familiarity with all business functions.
• Proven ability to manage large-scale projects.
• Strong analytical and problem-solving skills.
• Proficiency in operational tools like Excel and project management software.
• Open to working across time zones.
• Fluent in written and verbal English.
• Availability to travel.
• Ability to establish a relevant business network.

Benefits

• Flexible, remote-first dynamic culture.
• Travel, health, and learning benefits.
• Work with a diverse team from 30+ nationalities.
• Impact millions of people’s daily lives.
• Opportunity for international career development.