Staff Site Reliability Engineer - Remote

Overview

Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems.

In Short

• Join a specialized team focused on observability, system reliability, and operational excellence.
• Ensure the reliability, performance, and scalability of Ditto's cloud infrastructure.
• Collaborate with product engineering teams to improve system resilience.
• Lead and develop incident management processes.
• Build observability solutions for Ditto's distributed architecture.
• Participate in on-call rotations for critical production systems.
• Work with teams to implement SLOs, monitoring, and alerting strategies.
• Design and implement automation and support tooling.
• Develop and maintain runbooks and incident response procedures.
• Engage with emergency response procedures and on-call rotations.

Requirements

• 8+ years of experience in Site Reliability Engineering or similar DevOps roles.
• 6+ years of hands-on experience with Kubernetes.
• Strong experience with monitoring stacks like Prometheus, Grafana, and Datadog.
• Experience in a systems programming language (Go, Rust, C, Java).
• Expertise in Infrastructure as Code tools (Terraform, Helm).
• Experience with major cloud service providers (AWS, GCP, Azure).
• Strong communication skills for incident response.
• Ability to work autonomously and identify problems.
• Excellent problem-solving skills.
• Willingness to engage in on-call rotations.

Benefits

• Competitive salaries and meaningful equity.
• Health, dental, vision, life, and disability insurance in the US.
• Private healthcare and pension plan in the UK.
• Equitable benefits and coverage for global team members.
• Flexible time off for everyone at Ditto.
• Access to open offices in Atlanta and San Francisco.