Sales Agent / Customer Service Representative - Remote

Overview

We are seeking a dynamic and proactive Sales Agent to manage inbound calls, guide customers through products, and support the full sales cycle from initial contact to reservation management.

In Short

• Handle inbound calls and provide clear product explanations.
• Guide customers on available options and advise clients with a commercial focus.
• Prepare and send quotations, following up proactively to close sales.
• Confident and friendly phone presence with a sales-driven approach.
• Highly proactive with a self-starter attitude.
• Experience in phone sales and customer service.
• Manage client tracking, quotations, and reservations using CRM/ERP software.
• Strong organizational and planning capabilities.
• Proficient in Gmail, Google Workspace, and Excel.
• Skilled in writing professional and persuasive communications.

Requirements

• Experience in phone sales and customer service handling inbound and outbound calls.
• Ability to manage client tracking, quotations, and reservations using CRM/ERP software.
• Strong organizational and planning capabilities including scheduling and workflow management.
• Proficient in Gmail, Google Workspace, Excel, and other online platforms.
• Skilled in writing professional and persuasive communications.

Benefits

• Encouragement for candidates of any gender with a strong work ethic.
• Commitment to best practices.