Network Engineer L3 - Remote

Overview

The Network Engineer L3 will be responsible for providing advanced technical support and troubleshooting for network infrastructure, ensuring the stability and efficiency of customer environments.

In Short

• Handle escalated incidents and provide technical support.
• Configure and maintain network technologies.
• Work with vendors such as Fortinet, Cisco, Juniper, and Palo Alto.
• Contribute to proactive monitoring and health checks.
• Adhere to ITIL processes.
• Provide recommendations for network improvements.
• Assist in customer meetings.
• Participate in after-hours support on a rotating basis.

Requirements

• Experience in network infrastructure support.
• Strong troubleshooting skills.
• Familiarity with Fortinet, Cisco, Juniper, and Palo Alto technologies.
• Knowledge of ITIL processes.
• Ability to work in a team and communicate effectively.

Benefits

• Opportunity to work with leading network technologies.
• Professional development and training opportunities.
• Supportive team environment.
• Flexible working hours.