Training Lead/Project Manager I - Remote

Overview

The Training Lead/Project Manager I at Digital Consultants is responsible for the design, development, delivery, and evaluation of training activities for contractor personnel, ensuring staff are equipped to handle evolving technical requirements and service procedures.

In Short

• Lead the design and delivery of training programs.
• Ensure compliance with CBP standards.
• Deliver technical training aligned with best practices.
• Implement feedback loops for training effectiveness.
• Track compliance with mandatory training.
• Conduct training needs assessments.
• Update training materials based on advancements.
• Collaborate with departments to identify training opportunities.
• Prepare reports on training metrics.
• Support a culture of fairness and common sense.

Requirements

• Clearance: CBP Background Investigation (BI).
• Minimum 3 years of experience in IT service training.
• Bachelor's degree preferred.
• Familiarity with instructional design methods.
• Experience with CBP systems and ITIL/HDI practices.
• Strong presentation and documentation skills.
• Ability to assess training effectiveness.
• Capacity to adapt training techniques.
• Proficiency in learning management systems.
• Strong communication skills.

Benefits

• Paid Time Off (PTO).
• Group health plans.
• Income protection and supplemental benefits.
• 401(k) plan with company matching.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Pet insurance options.
• Employee Assistance Program (EAP).