Associate Field Service Technician - Remote

Overview

Join Diebold Nixdorf and be a part of a team that automates and transforms banking and shopping experiences globally. This role supports technical maintenance for ATMs and retail, primarily in the Viterbo area.

In Short

• Remote position with support mainly in the Viterbo area.
• Participate in technical maintenance for ATMs and retail.
• First point of service contact for EVC stations.
• Opportunity to become an EV Charging Station Technician.
• Access to training platforms and internal & external trainings.
• Hands-on experience with real-life challenges.
• Installs, debugs, and provides technical maintenance for hardware and software.
• Performs scheduled inspections, cleaning, and minor repairs.
• Ensures customer satisfaction with service delivery.
• Completes required paperwork and schedules services.

Requirements

• Technical knowledge of ATMs and retail systems.
• Strong customer service skills.
• Ability to troubleshoot hardware and software issues.
• Willingness to learn and adapt.
• Good communication skills.
• Ability to work independently.

Benefits

• Comprehensive training on the job.
• Opportunities for professional growth.
• Supportive team environment.
• Access to training platforms.
• Real-life experience in a dynamic field.