Brokerage Operations Manager - Remote

Overview

The Brokerage Operations Manager will play a crucial role in the inception and operational phases of a new B2B brokerage, focusing on project management, client onboarding, and ensuring smooth daily operations.

In Short

• Manage project setup and analysis for a new brokerage.
• Engage with sales leads and onboard clients.
• Provide support to brokers and resolve operational issues.
• Train clients on trading platform features.
• Collaborate with teams to improve documentation and user experience.
• Monitor daily operations and ensure efficiency.
• Communicate effectively with brokers and clients.
• Proactively identify areas for improvement.
• Work in a flexible, hybrid/remote environment.
• Participate in professional training and development opportunities.

Requirements

• Strong understanding of U.S. equity execution and clearing flows.
• Technical acumen in trading systems.
• Experience managing brokerage platforms.
• Excellent communication skills in English.
• Client-focused mindset with attention to detail.
• Proactive attitude and ownership of tasks.
• Familiarity with trading technologies is preferred.
• Experience in client training and onboarding.
• Knowledge of regulatory requirements in trading operations.

Benefits

• Possibility of hybrid/remote work mode.
• Flexible working hours.
• 20 days of paid vacation and additional wellness days.
• Premium medical insurance.
• Access to modern office facilities and recreational areas.
• Professional training and certification opportunities.
• Referral bonuses and paid leave for special events.
• Community activities and corporate events.