Open Telekom Cloud Intern - Mission Control Squad - Remote

Overview

This internship position at Deutsche Telekom IT Solutions involves monitoring services and platforms, handling customer incidents, and ensuring the stability of client platforms.

In Short

• Monitor services and platforms using various tools.
• Handle critical alarms and conduct analyses.
• Intervene in case of threats to client business activities.
• Manage customer incidents.
• Provide hypercare support periodically.
• Track the status of previous issues and tickets.
• Collaborate with relevant squads and external support teams.
• Must be an active student with at least one year remaining.
• Commit to a minimum of 25 hours of work per week.
• Possess conversational English skills.

Requirements

• Currently enrolled in higher education with at least one year remaining.
• Willingness to work at least 25 hours per week.
• Strong knowledge of Linux.
• Conversational level of English.
• Basic networking knowledge.
• Experience with cloud systems (e.g., AWS, Google Cloud) is an advantage.
• Team player with good problem-solving skills.

Benefits

• Gain practical experience in a leading IT company.
• Work in a dynamic and supportive environment.
• Opportunity to learn about cloud technologies.
• Networking opportunities with professionals in the field.
• Flexibility in working hours.