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Senior Operation Manager - Change Management (German Speaking) - Remote

Posted 17 weeks ago
Project Management
Full Time
Slovakia
1800€ - negotiable/year

Overview

The Senior Operation Manager will lead IT change initiatives, optimize IT processes, and coordinate with stakeholders to ensure effective change management within the organization.

In Short

  • Lead IT change initiatives aligned with company objectives.
  • Optimize IT processes using ITIL, Lean, and Agile frameworks.
  • Coordinate with stakeholders to address process needs.
  • Monitor IT performance metrics and address gaps.
  • Oversee IT change management projects from planning to implementation.
  • Mentor and train team members in IT change processes.
  • Ensure compliance with IT standards and document processes.

Requirements

  • Bachelor’s degree (Master’s preferred) with 5+ years in IT change management.
  • ITIL Foundation certification; advanced ITIL, Agile, or Lean Six Sigma a plus.
  • Fluent in German (B2+) and English (B2).
  • Demonstrated leadership and strong organizational skills.

Benefits

  • Financial benefits.
  • Learning and development opportunities.
  • Health and sport benefits.
  • Work-life balance benefits.
  • Other benefits.
Deutsche Telekom IT Solutions Slovakia logo

Deutsche Telekom IT Solutions Slovakia

Deutsche Telekom IT Solutions Slovakia, established in 2006 in the Košice region, is a prominent player in the IT services sector, originally known as T-Systems Slovakia. As one of the founding members of the Košice IT Valley, the company has grown to become the second largest employer in eastern Slovakia, boasting over 3,900 employees. The organization is dedicated to continuous improvement and innovation in information and communication technology services, striving to enhance its offerings and adapt to the evolving needs of its clients.

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