Senior Operation Manager - Change Management (German Speaking) - Remote

Overview

The Senior Operation Manager will lead IT change initiatives, optimize IT processes, and coordinate with stakeholders to ensure effective change management within the organization.

In Short

• Lead IT change initiatives aligned with company objectives.
• Optimize IT processes using ITIL, Lean, and Agile frameworks.
• Coordinate with stakeholders to address process needs.
• Monitor IT performance metrics and address gaps.
• Oversee IT change management projects from planning to implementation.
• Mentor and train team members in IT change processes.
• Ensure compliance with IT standards and document processes.

Requirements

• Bachelor’s degree (Master’s preferred) with 5+ years in IT change management.
• ITIL Foundation certification; advanced ITIL, Agile, or Lean Six Sigma a plus.
• Fluent in German (B2+) and English (B2).
• Demonstrated leadership and strong organizational skills.

Benefits

• Financial benefits.
• Learning and development opportunities.
• Health and sport benefits.
• Work-life balance benefits.
• Other benefits.