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ICT Administrator III with German Language - Remote

Posted 4 weeks ago
DevOps / Sysadmin
Full Time
Slovakia
1050 - 1250€ /month

Overview

The ICT Administrator III role involves providing second-level support, ensuring the smooth operation of customer environments, and acting as a technical lead while communicating in both German and English.

In Short

  • Provide 2nd level INM support.
  • Ensure smooth operation of customer environments.
  • Adhere to internal work instructions and process guidelines.
  • Investigate root causes of incidents.
  • Manage complex changes and escalations.
  • Act as a technical lead for customer support.
  • Communicate regularly with international colleagues.
  • Coordinate internal and vendor support.
  • Train and educate other employees.
  • Create and maintain documentation.

Requirements

  • Experience with ICT Application Operation & Management.
  • Expert IT/PC literacy.
  • Advanced HW/SW overview.
  • Knowledge of RedHat, Linux, Windows, SQL, SIP, TCP-IP.
  • Strong communication and analytical skills.
  • Upper intermediate German (B2) and intermediate English (B1).
  • Valid certification in relevant technology.
  • Overview of ITIL processes.

Benefits

  • Financial benefits.
  • Learning and development opportunities.
  • Health and sport benefits.
  • Family and work-life balance benefits.
  • Additional benefits.
Deutsche Telekom IT Solutions Slovakia logo

Deutsche Telekom IT Solutions Slovakia

Deutsche Telekom IT Solutions Slovakia, established in 2006 in the Košice region, is a prominent player in the IT services sector, originally known as T-Systems Slovakia. As one of the founding members of the Košice IT Valley, the company has grown to become the second largest employer in eastern Slovakia, boasting over 3,900 employees. The organization is dedicated to continuous improvement and innovation in information and communication technology services, striving to enhance its offerings and adapt to the evolving needs of its clients.

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