Trip Support Coordinator - Remote

Overview

As a Trip Support Coordinator, you will play an important role in guiding travelers from the moment they begin planning to the moment they return home, ensuring a smooth and enjoyable experience.

In Short

• Respond to inquiries through email, phone, and messaging apps.
• Assist clients with itinerary changes and travel-related questions.
• Provide accurate destination information and documentation guidance.
• Confirm travel details and gather feedback.
• Resolve concerns with empathy and timely communication.
• Fully remote work with flexible scheduling.
• Access to travel perks and industry-exclusive discounts.
• Supportive team with ongoing training.
• Opportunity to build strong traveler relationships.

Requirements

• Excellent written and verbal communication skills.
• Customer service experience—travel or hospitality preferred.
• Attention to detail and strong organizational habits.
• Comfortable learning new digital tools and systems.
• Genuine passion for travel and helping others.

Benefits

• Fully remote work with flexible scheduling.
• Access to travel perks and industry-exclusive discounts.
• Supportive team with ongoing training.
• Opportunity to build strong traveler relationships.