Remote Travel Experience Assistant

Overview

As a Remote Travel Experience Assistant, you will play an important role in supporting clients from the moment they start planning until they return home, ensuring every journey is smooth and stress-free.

In Short

• Respond to client inquiries through email, phone, and online platforms.
• Support clients with itinerary changes, cancellations, and general questions.
• Share clear information about destinations and travel requirements.
• Confirm trip details, provide pre-departure support, and follow up after travel.
• Handle concerns with professionalism, empathy, and efficiency.
• 100% remote position with flexible hours.
• Access to training programs and exclusive travel benefits.
• Positive and supportive team culture.
• Opportunities for long-term growth and development.

Requirements

• Strong communication skills, both written and verbal.
• Customer service experience is a plus, but not required.
• Organized, detail-oriented, and reliable.
• Comfortable using digital tools and online systems.
• Passion for helping others and interest in the travel industry.

Benefits

• 100% remote position — work from home with flexible hours.
• Access to training programs and exclusive travel benefits.
• Positive and supportive team culture.
• Opportunities for long-term growth and development.