Remote Travel Experience Assistant

Overview

As a Remote Travel Experience Assistant, you will support travelers from the moment they begin planning to the moment they return home, ensuring they feel understood and supported throughout their journey.

In Short

• Handle client inquiries across email, messaging, and phone with professionalism.
• Assist clients with updates, itinerary adjustments, and cancellations.
• Provide accurate destination information, requirements, and documentation details.
• Confirm travel plans, follow up on upcoming departures, and gather post-trip feedback.
• Address concerns with patience, empathy, and effective communication.
• Fully remote with flexible scheduling.
• Travel perks, training, and ongoing learning opportunities.
• Collaborative team culture focused on growth.
• Build meaningful relationships in the travel industry.

Requirements

• Excellent verbal and written communication skills.
• Customer service experience preferred.
• Strong organization and attention to detail.
• Ability to learn digital tools and systems quickly.
• Genuine enthusiasm for travel and helping others.

Benefits

• Fully remote with flexible scheduling.
• Travel perks, training, and ongoing learning opportunities.
• Collaborative team culture focused on growth.
• Build meaningful relationships in the travel industry.