Vacation Planning Support Representative - Remote

Overview

We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote role supports the vacation planning process from initial inquiry through confirmed reservations.

In Short

• Assist clients with researching destinations, resorts, cruises, and vacation packages
• Provide support during the reservation and confirmation process
• Communicate clearly with clients regarding travel details, timelines, and requirements
• Review booking information to ensure accuracy and completeness
• Maintain organized records of client preferences and itineraries
• Provide follow-up support before and after travel
• Structured training and ongoing mentorship provided
• Entry-level opportunity with no prior travel industry experience required
• Flexible remote work environment
• Supportive and collaborative team culture

Requirements

• Strong written and verbal communication skills
• Comfortable using online systems and digital platforms
• Organized with strong attention to detail
• Self-motivated and able to manage responsibilities independently in a remote setting
• Customer service, hospitality, or administrative experience is beneficial but not required

Benefits

• Structured onboarding and training program
• Access to travel booking platforms and supplier resources
• Flexible remote work environment
• Supportive and collaborative team culture