Customer Support Representative – Booking Vacations - Remote

Overview

We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.

In Short

• Assist clients with researching and booking vacation packages, hotels, and cruises
• Provide support during the reservation and confirmation process
• Respond to client inquiries regarding travel details and requirements
• Review booking information for accuracy, including dates and traveler information
• Maintain organized records of client reservations and communications
• Offer follow-up support before and after travel
• Entry-level opportunity within the travel industry
• No prior travel experience required
• Structured onboarding and ongoing training provided
• Flexible fully remote work environment

Requirements

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service or hospitality experience is helpful but not required

Benefits

• Structured onboarding and step-by-step training
• Access to travel booking tools and supplier resources
• Supportive and collaborative team culture