Client Operations Associate - Remote

Overview

The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination in a fully remote work environment.

In Short

• Assist with reservation and scheduling requests.
• Communicate with clients to confirm details and provide updates.
• Maintain accurate client records and booking information.
• Monitor timelines for confirmations and changes.
• Provide general support for a positive client experience.
• Follow internal workflows to ensure accuracy.
• Collaborate with team members to support operations.
• Strong customer service and communication skills required.
• High level of organization and attention to detail needed.
• Flexible scheduling may be available.

Requirements

• Ability to manage multiple tasks in a remote environment.
• Basic computer skills and comfort learning new systems.
• Reliable, professional, and self-motivated.
• Prior experience in customer support or administrative roles is beneficial.

Benefits

• Remote work flexibility.
• Supportive and process-driven environment.
• Clear expectations and structured workflows.
• Opportunity to develop coordination and client support skills.