MarTech Operations Lead - Campaign/AJO - Remote

Overview

This role is crucial for helping bridge IT with business and marketing. The MarTech Operations Lead will collaborate with architects, engineers, business analysts, and product owners to enhance the adoption of Adobe Experience Cloud products, ultimately improving customer experience through modernized delivery approaches.

In Short

• Collaborate with IT and marketing teams to improve product adoption.
• Identify and present opportunities for value addition in marketing operations.
• Document and streamline marketing processes for efficiency.
• Manage troubleshooting of campaign issues.
• Assist in campaign execution and measurement.
• Align stakeholder expectations with defined value metrics.
• Drive improvements in customer experience and campaign performance.
• Utilize data analysis to inform solutions and decisions.
• Demonstrate growth in technical and interpersonal skills.
• Work in a fast-paced, ambiguous environment with a focus on results.

Requirements

• Bachelor’s degree in business, Engineering, or related field.
• 5+ years of experience in healthcare or regulated industries.
• 3 - 5 years of experience with Adobe Experience Platform products.
• 5+ years of experience leading business process/technology teams.
• 4+ years of digital marketing experience.
• Proven results in driving measurable gains through technology.
• Experience with financial concepts for quantifying value improvements.
• Familiarity with marketing systems and tools for omnichannel experiences.
• Experience using analytical tools for data analysis.
• Experience in SixSigma or equivalent is preferred.

Benefits

• Medical, vision, and dental insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• 401k plan.
• Flexible paid time off.
• At least 15 paid holidays per year.
• Paid sick and safe leave.
• Paid parental leave.
• Compliance with state and local leave laws.
• Access to additional benefits through Dentsu.