Bilingual Social Media Content Specialist - English and Spanish - Remote

Overview

The Bilingual Social Media Content Specialist will work remotely to engage and moderate social media channels for clients, ensuring excellent customer experiences and brand voice adherence.

In Short

• Fully remote position with flexible shifts including weekends.
• Monitor and respond to social media comments on behalf of clients.
• Craft engaging content to boost user participation.
• Ensure adherence to clients' brand guidelines and safety policies.
• Provide insights and escalate issues as needed.
• Native fluency in English and Spanish is required.
• Experience in social media moderation and content creation.
• Must have high-speed internet and an active Facebook account.
• Full-time and part-time opportunities available.
• Hourly pay range is $12 - $13 USD.

Requirements

• Exceptional written communication skills in English and Spanish.
• Open availability for various shifts, including weekends.
• Professional experience with social media platforms.
• Ability to create content that aligns with brand voice.
• High proficiency in MS Office and social media networks.
• Strong customer service skills.
• Interest in content moderation across various industries.
• Reliable internet connection.
• Active Facebook account.

Benefits

• Work from home in a supportive and collaborative environment.
• Equal opportunities for growth and development.
• Flexible working hours to accommodate personal schedules.
• Engage with a diverse team and client base.
• Contribute to a culture that values creativity and innovation.