Client Success Representative - Agency Team - Remote

Overview

As a key contributor to our team, you will play a vital role in building and maintaining strong relationships with B2B agencies, ensuring their satisfaction and long-term engagement with our services. This position requires proactive communication, problem-solving skills, business development, and support in organizing events for agency clients.

In Short

• Act as the primary contact for B2B agencies, addressing their needs.
• Foster strong, long-term relationships with agencies.
• Conduct outreach to establish connections with potential agencies.
• Assist in planning and executing events for agency clients.
• Conduct research to identify industry trends.
• Provide follow-up communications to ensure agency satisfaction.
• Support senior team members in daily activities.
• Manage multiple agency accounts and projects simultaneously.
• Experience in client success or sales development is required.
• Strong interpersonal and communication skills are essential.

Requirements

• Ability to manage multiple agency accounts.
• Experience in client success, sales development, or related field.
• Proficiency in CRM software.
• Excellent organizational skills and attention to detail.
• Proactive, self-motivated approach to problem-solving.
• Event planning experience is a plus.
• Ability to collaborate effectively across teams.
• Customer-focused mindset with strong analytical skills.

Benefits

• Opportunity to work in a dynamic team environment.
• Chance to build strong relationships within the B2B space.
• Contribute directly to business growth.
• Flexibility of a remote working environment.
• Professional development opportunities.