Support Engineer - Hosted Services - Remote

Overview

Compugroup Médical is seeking a TechOps Support Engineer to ensure the proper functioning, reliability, and security of our hosted environments for online solutions. You will play a central role in technical supervision, customer support, and operational management of updates and environments.

In Short

• Supervise and monitor hosted environments for performance and availability.
• Conduct technical audits to assess compliance and improvement areas for client environments.
• Respond to technical requests from clients related to hosted services.
• Manage client deployments including contact, planning, and technical execution.
• Ensure application and system updates.
• Write and maintain technical documentation and internal procedures.
• Work independently while being a team player with a customer service mindset.
• Possess good writing and interpersonal skills.
• Experience in the healthcare field or business software is a plus.
• Flexible working hours available between 7 AM and 2 AM with a one-month notice for schedule changes.

Requirements

• Proficiency in Windows Server and Active Directory.
• Experience with virtualization technologies, especially VMware vSphere.
• Familiarity with scripting or automation tools is a plus.
• Ability to work autonomously and with precision.
• Strong team spirit and customer-oriented mindset.
• Good written and verbal communication skills.
• Experience in healthcare or business software is an advantage.

Benefits

• Full remote position with flexible working hours.
• Essential role within a motivated and evolving TechOps team.
• Diverse and concrete responsibilities close to client needs.
• Stimulating technical environment with modern tools.
• Real opportunities for advancement towards expertise or technical coordination.