HR Operations Center Coordinator - Remote

Overview

The HR Operations Center Coordinator at Dutch Bros Coffee plays a crucial role in providing exceptional customer service and support in HR operations, ensuring a positive experience for employees.

In Short

• Work under supervision in the HR Operations Center (HROC).
• Provide timely customer service for HR inquiries and employee lifecycle support.
• Utilize HROC Knowledge Center for accurate information.
• Maintain professionalism and confidentiality in all transactions.
• Engage in problem-solving for continuous improvement.
• Process incoming inquiries efficiently across multiple systems.
• Work a set schedule from Wednesday to Saturday.
• Possibility of remote or hybrid work arrangements.
• Support a positive work environment and community engagement.
• Adhere to attendance and punctuality policies.

Requirements

• High School Diploma or GED equivalent required.
• Strong written and verbal communication skills.
• Ability to follow procedures and multitask effectively.
• Proficiency in Google Workspace and/or MS Office Suite.
• Ability to maintain a positive attitude and work independently.
• Strong typing and database entry skills.
• Must be able to work weekends.
• Good vision and hearing for effective communication.
• Ability to lift office items occasionally.
• Ability to read and write in English for processing paperwork.

Benefits

• Work in a fun and unique environment.
• Opportunities for personal and professional growth.
• Be part of a community-focused company.
• Engage in a positive work culture.
• Potential for flexible work arrangements.