Retail Domain Expert (Subject Matter Expert) - Remote

Overview

DataForce by TransPerfect is seeking experienced Retail Subject Matter Experts to support a cutting-edge Generative AI and data analytics initiative. In this role, you will leverage your deep understanding of retail operations, merchandising, and omnichannel strategy to design workflows, create evaluation frameworks, and ensure that AI-driven tools produce accurate, actionable, and business-relevant outputs across the retail ecosystem.

In Short

• Define key retail processes such as category management, pricing optimization, inventory forecasting, and customer experience design.
• Develop test cases and performance criteria to assess AI's ability to optimize retail decisions.
• Evaluate model performance in product assortment planning, customer segmentation, and supply chain optimization.
• Identify and curate high-quality retail data to train AI models.
• Review model-generated insights and provide expert feedback to improve accuracy.
• Help create tools that improve efficiency, profitability, and customer experience across retail touchpoints.
• Ensure AI models reflect the real-world complexity of modern retail.
• Bridge the gap between AI capabilities and retail expertise.
• Demonstrated ability to translate complex retail operations into structured processes.
• Strong analytical mindset comfortable with both quantitative and qualitative retail concepts.

Requirements

• 5+ years of experience in merchandising, retail operations, or related fields.
• Hands-on experience in AI algorithm refinement or evaluation.
• Strong communication skills to explain retail concepts clearly.
• High attention to detail and commitment to data integrity.

Benefits

• Opportunity to work on innovative AI-driven projects.
• Flexible work environment.
• Collaboration with leading technology companies.