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Associate Director - Product - Remote

Posted 4 days ago
Product
Full Time
New Zealand

Overview

As the Associate Director - Product at Datacom, you will lead the development and delivery of innovative products and solutions in Managed Services and Customer Experience, driving Datacom’s leadership position in these markets.

In Short

  • Lead product development in Managed Services and CX.
  • Define and evolve product strategies.
  • Conduct market research to inform product decisions.
  • Identify industry trends to position Datacom innovatively.
  • Translate customer requirements into actionable work programs.
  • Advocate for customer-centric innovation in product design.
  • Collaborate with cross-functional teams for new opportunities.
  • Foster a culture of innovation and continuous improvement.
  • Ensure governance and risk management adherence.
  • Adapt to changing customer and internal stakeholder needs.

Requirements

  • Deep expertise in IT services and product lifecycle.
  • Ability to build and lead collaborative teams.
  • Exceptional research skills for market trends.
  • Experience in developing customer value propositions.
  • Strong negotiation and influencing skills.
  • Outstanding communication and presentation skills.
  • Highly developed written communication skills.
  • Sharp analytical and problem-solving skills.
  • Exceptional business acumen in IT Managed Services.

Benefits

  • Dynamic and agile work environment.
  • Range of perks including social events and remote working.
  • Flexi-hours and professional development opportunities.
  • Inclusive and welcoming workplace culture.
  • Recognition and value for contributions.
  • Opportunity to solve interesting challenges.
Datacom logo

Datacom

Datacom is one of the largest suppliers of Information Technology professional services in Australia and New Zealand, dedicated to making a positive impact on people's lives and helping organizations leverage technology for innovation and growth. With a dynamic and agile culture that retains a small business feel, Datacom values its people and fosters a collegial environment where contributions are recognized and valued. The company emphasizes flexibility in work arrangements, professional development, and building long-term relationships with clients, ensuring exceptional customer satisfaction while operating at the forefront of technology to address the challenges faced by large enterprises.

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