Operations Systems Group Administrative Assistant - Remote

Overview

The Controls Administrator plays a critical role in the ongoing operational support and maintenance of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) infrastructure.

In Short

• Manage and respond to BMS/EPMS-related support tickets.
• Perform quarterly user account audits and system access reviews.
• Support onboarding and offboarding processes.
• Assist in maintaining audit documentation and compliance.
• Coordinate with internal teams and vendors.
• Support general administrative tasks related to controls systems.
• Provide high-level visibility and communication on ticket status.
• 2+ years of experience in technical support or IT administration.
• Strong attention to detail and excellent communication skills.
• Familiarity with enterprise systems like Workday and Active Directory.

Requirements

• Experience in a data center, facilities management, or mission-critical environment preferred.
• Familiarity with Delta, Foreseer, or Neo platforms preferred.
• Technical aptitude and willingness to grow into advanced roles.

Benefits

• Equal opportunity employer.
• Reasonable accommodation for qualified individuals with disabilities.
• Recognized as a Top Work Place by USA Today.
• Commitment to core values such as community and respect.
• Engaging and growth-oriented environment.
• Long-term stability and strategic advantage at scale.