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Japanese Language Editor - Remote

Posted 7 weeks ago
Customer Service
Full Time
Japan

Overview

CXG is a global Customer Experience agency specializing in measuring and analysing Customer Experience within the Luxury industry. Combining multiple methodologies to deliver the most insightful and impactful recommendations, the company aims to assist our global clients in delivering a better customer experience through the analysis of customers' experiences. The Company serves lot of industries, such as the Cosmetic, Fashion, Watch & Jewellery or Automobile.

In Short

  • Proofread the surveys submitted by the evaluators: correction of the typo mistakes and the inconsistencies
  • Make sure each comment is detailed enough to explain each ticked answer
  • Be responsible of the quality delivered, making sure it is aligned with the Company’s standards before the surveys are published to the client
  • Ensure the timely validation of the surveys
  • Get in touch with the evaluators or Operation Executives for additional information

Requirements

  • Fluency in Japanese
  • Experience in proofreading or quality assurance
  • Attention to detail
  • Ability to meet deadlines

Benefits

  • Opportunity to work in a global company
  • Engagement with various luxury industries
CXG logo

CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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