The Operations Supervisor is a key leader at CVS Health, responsible for supporting store management, driving store performance, and ensuring excellent customer service.
In Short
Supervise store crew and manage store operations.
Assist customers with inquiries and promote a positive shopping experience.
Ensure completion of opening and closing procedures.
Price merchandise and stock shelves.
Support planning and execution of promotional displays.
Communicate effectively with store management and staff.
Work a flexible schedule including early mornings, nights, and weekends.
Handle customer relations issues according to company policy.
Provide coaching and feedback to colleagues.
Maintain customer confidentiality.
Requirements
Deductive reasoning and analytical skills.
Advanced communication and supervision skills.
Ability to work a flexible schedule.
Experience as a retail supervisor preferred.
High School diploma or equivalent preferred.
Benefits
Medical, dental, and vision benefits.
401(k) retirement savings plan.
Employee Stock Purchase Plan.
Fully-paid term life insurance.
Short-term and long-term disability benefits.
Paid Time Off (PTO) and paid holidays.
Well-being programs and education assistance.
CVS store discount and partner discount programs.
Free development courses.
Recognition programs and commitment to sustainability.