Operations Supervisor - Remote

Overview

The Operations Supervisor is a key leader at CVS Health, responsible for supporting store management, ensuring smooth operations, and enhancing customer loyalty through excellent service.

In Short

• Lead and supervise store crew and operations.
• Ensure excellent customer service and handle customer relations.
• Assist in merchandise presentation and inventory management.
• Communicate effectively with store management and staff.
• Work a flexible schedule including early mornings, nights, and weekends.
• Utilize analytical and computer skills for store operations.
• Provide coaching and feedback to colleagues.
• Maintain customer confidentiality.
• Support promotional and seasonal merchandise planning.
• Contribute to a positive shopping experience for customers.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail supervisor is preferred.
• Strong deductive reasoning and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a full-time flexible schedule.
• Willingness to work overtime as needed.
• Ability to respond to urgent store issues.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan available.
• Fully-paid term life insurance for eligible employees.
• Short-term and long-term disability benefits.
• Paid Time Off (PTO) and paid holidays.
• Education assistance and free development courses.
• CVS store discount and partner discount programs.
• Well-being programs for employees.