Analyst, Case Management - Remote

Overview

The Analyst, Case Management role at CVS Health involves utilizing critical thinking and judgment to facilitate appropriate healthcare outcomes for members through care coordination, support, and education.

In Short

• Utilizes care management tools for member evaluations.
• Coordinates care plan activities and monitors progress.
• Consults with multidisciplinary teams to overcome barriers.
• Identifies quality of care issues and escalates as necessary.
• Engages members in their healthcare decision-making.
• Documents care in compliance with guidelines.
• Requires travel up to 50-75% of the time.
• Must reside in North/West side of Chicago, IL.
• Full-time position with a 40-hour work week.
• Eligible for bonuses and various benefits.

Requirements

• Bachelor's degree in a human services field required.
• 2+ years of experience in behavioral health or social services.
• Case management and discharge planning experience preferred.
• Managed care experience is a plus.
• Valid IL Driver's License required.
• Reliable transportation necessary.
• Ability to travel as needed.
• Strong communication and motivational skills.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan available.
• Employee Stock Purchase Plan for eligible employees.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Numerous well-being programs offered.
• Paid Time Off (PTO) and paid holidays.
• Education assistance and development courses available.