Senior Community Associate - Remote

Overview

As a Senior Community Associate at DraftKings, you will play a crucial role in building and engaging our sportsbook community through authentic interactions on our Discord server.

In Short

• Engage with players on our Discord server daily.
• Respond quickly to player questions and needs.
• Create community-first campaigns and events.
• Monitor player sentiment and behavior.
• Support coverage during sports-heavy periods.
• Champion the community's voice within the company.
• Collaborate with internal and external teams.
• Uphold brand tone and standards.
• Utilize mod tools and engagement features of Discord.
• Understand Sportsbook or Daily Fantasy Sports products.

Requirements

• 2 years of experience in digital community management.
• Familiarity with Discord and its features.
• Ability to create engaging content.
• Excellent written communication skills.
• Strong sense of urgency and ownership.
• Knowledge of responsible gaming practices.
• Experience with high-volume community moderation.
• Ability to discuss betting lines and gaming products.
• Flexibility to work evenings and weekends.
• Empathy and adaptability in communication.

Benefits

• Competitive salary with bonus and equity options.
• Comprehensive benefits package.
• Opportunity to work with a leading technology company.
• Guidance through the gaming license process if required.
• Dynamic and innovative work environment.
• Engagement in the exciting world of sports entertainment.
• Flexible working arrangements.
• Collaboration with a passionate team.
• Access to cutting-edge technology and tools.
• Commitment to responsible gaming practices.