Readiness Services Consultant - Remote

Overview

As a Readiness Services Consultant at CrowdStrike, you will help customers maximize their investment in CrowdStrike Services and achieve their security objectives through relationship management, technical advisory, and program optimization.

In Short

• Manage and grow strategic relationships with Services retainer customers.
• Drive customer preparedness through education and strategic planning.
• Coordinate with Sales and Delivery teams for alignment of customer needs.
• Execute timely account reviews and follow-up documentation.
• Develop and maintain customer success plans.
• Contribute to program enhancement initiatives.
• Support team pipeline growth through strategic account expansion.
• Work with industry-leading security professionals.
• Opportunity to drive cybersecurity preparedness.
• Contribute to the growth of CrowdStrike's Services business.

Requirements

• Experience in cybersecurity services and customer success.
• Proven track record of managing senior-level relationships.
• Strong project coordination capabilities.
• Excellence in written and verbal communication.
• Ability to excel in a fast-paced environment.
• Clear competency in managing multiple customer relationships.
• Understanding of cybersecurity concepts.
• Bonus points for strong business acumen and problem-solving skills.
• Experience with service delivery optimization.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive wellness programs.
• Competitive vacation and holidays.
• Paid parental and adoption leaves.
• Professional development opportunities.
• Employee Networks and volunteer opportunities.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™.
• Commitment to equal opportunity employment.