ServiceNow Development Team Lead ITOM/ITAM - Remote

Overview

The ServiceNow Development Team Lead builds and leads a strong technical team, works with customers to understand their needs, designs effective ServiceNow solutions, and oversees implementation with their team.

In Short

• Lead the team using Agile Scrum methodology.
• Build and maintain a strong team across multiple geographies.
• Monitor performance KPIs and collaborate with stakeholders.
• Provide mentorship to junior team members.
• Collaborate with clients for continuous value delivery.
• Review user stories for technical validity.
• Coordinate work assignments effectively.
• Perform code reviews to ensure quality standards.
• Conduct sprint reviews and solution demonstrations.
• Manage release processes and defect management.

Requirements

• Experience in ServiceNow ITOM and ITAM.
• Strong understanding of Agile methodologies.
• Ability to mentor and guide team members.
• Experience in hands-on ServiceNow development.
• Knowledge of technical documentation standards.
• Ability to analyze problems and recommend solutions.
• Experience in client collaboration and stakeholder management.
• Strong communication skills.
• Ability to manage multiple priorities.
• Commitment to continuous learning and professional development.

Benefits

• Opportunity to lead a dynamic team.
• Work in a fully remote environment.
• Engage in continuous professional development.
• Collaborate with clients across various industries.
• Access to training and certification opportunities.
• Participate in a culture of innovation and improvement.
• Flexible working hours with a focus on work-life balance.
• Competitive compensation package.
• Opportunity to drive impactful projects.
• Supportive team environment.