MS Dynamics 365 CRM Administrator - Remote

Overview

The MS Dynamics 365 CRM Administrator plays a critical role at Cross River, focusing on the architecture and administration of Microsoft Dynamics 365 and related technologies to enhance customer and user experiences.

In Short

• Lead the architecture and administration of Microsoft Dynamics 365 CRM.
• Collaborate with cross-functional teams to implement and enhance system functionalities.
• Monitor product roadmaps and assess updates for stakeholders.
• Provide technical support and document system configurations.
• Participate in CRM deployment activities and manage system updates.
• Ensure data integrity and manage user permissions.
• Support user training programs and documentation efforts.
• Work in a flexible hybrid model with 3 days in the office.
• Contribute to a culture of continuous learning and professional growth.
• Engage in a collaborative and innovative work environment.

Requirements

• 10+ years of experience in software architecture and administration.
• 5-7 years of experience with Microsoft Dynamics 365 CRM, Power Automate, and related technologies.
• Proficient in Hebrew and English.
• Strong understanding of solutions development methodologies.
• Experience with CRM reporting and data management.
• Hands-on experience with SQL Server.
• Ability to work with technical and non-technical stakeholders.
• Experience in user support and training.
• Creative problem-solving skills and adaptability.
• Bonus: Experience in the banking domain and knowledge of Power BI.

Benefits

• Flexible hybrid work model.
• Continuous learning and development opportunities.
• Wellness benefits including health and dental insurance.
• Charitable donation matching and volunteering opportunities.
• Dynamic environment fostering innovation and career advancement.
• Mentorship programs available.
• Employee satisfaction and growth emphasis.