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Remote Dutch Speaking Customer Service Representative

Posted 16 minutes ago
Customer Service
Full Time
Worldwide
1500 EUR - 200 EUR/month

Overview

Join our team as a Customer Service Representative and help us support a global community of users in a dynamic environment where your skills in problem-solving, communication, and empathy will make a real difference.

In Short

  • Provide empathetic, accurate, and timely support to users.
  • Stay informed about products and community standards.
  • Make thoughtful decisions while advocating for the community.
  • Investigate and resolve user issues.
  • Respond to inquiries with speed and empathy.
  • Use market-specific knowledge to identify improvements.
  • Analyze data to enhance user experience.
  • Enforce Terms of Use by monitoring abuse reports.
  • Spot trends and escalate complex issues.

Requirements

  • Exceptional interpersonal skills in Dutch (C1-C2) and English (B2).
  • Proactive attitude with a focus on community welfare.
  • Attention to detail and results-driven mindset.
  • Ability to analyze data and identify trends.
  • Familiarity with products and community standards.

Benefits

  • Salary: 1500 EUR gross monthly x 14 per year.
  • Performance bonus up to 200 EUR per month.
  • Flexible working conditions.
  • Continuous training and career development opportunities.
  • Relocation assistance for candidates outside of Greece.
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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